6LVL6
LVL6 Legal

Terms of Service

These Terms govern your access to LVL6, including portfolio tools, market information, promotional Play credits, and any paid collectible features LVL6 later enables.

Effective
August 8, 2026
Last updated
August 10, 2026

1. Agreement and eligibility

These Terms of Service (the “Terms”) form a binding agreement between you and Outlier Collective, Inc. d/b/a LVL6 (“LVL6,” “we,” “us,” or “our”). They govern your access to lvl6.com and every LVL6 product or service that links to these Terms (collectively, the “Service”). Our Privacy Policy explains how we handle personal information. Our Anti-Money Laundering, Sanctions, and Prohibited Use Policy provides additional rules for lawful use of the Service. Both policies are incorporated into these Terms by reference.

By creating an account, selecting an acceptance control, making a purchase, or otherwise using the Service, you represent that you have read and agree to these Terms. If you do not agree, do not use the Service.

You must be at least 18 years old, legally capable of entering a contract, and physically located in the United States to use the Service. You may not use the Service where it is prohibited or if you are subject to sanctions or other restrictions that prevent us from providing it to you. The Service is offered for personal, non-commercial use unless we agree otherwise in writing.

2. The LVL6 Service

LVL6 provides tools for tracking collectible portfolios, recording acquisitions and dispositions, maintaining wishlists, reviewing market evidence, and exploring collectible products. The Service may also include rewards, referrals, promotional experiences, and paid features for purchasing randomized packs of physical collectibles, storing assigned items in a Vault, requesting shipment, accepting an optional LVL6 buyback offer, and receiving eligible sale proceeds.

Play currently uses promotional Play credits granted by LVL6. The Service does not sell those credits or charge a payment method. Promotional credits have no cash value and are not a deposit or stored-value account. An opening assigns the exact inventory items shown after the opening commits. Shipping, sale, and buyback features apply only when LVL6 expressly enables them for an assigned item.

We may add, change, suspend, or discontinue features. Availability can vary by location, account, collectible, inventory, provider, or device. We do not promise that every feature will be continuously available.

3. Accounts and communications

3.1 Account registration and security

You must provide accurate information, maintain only one account unless LVL6 authorizes otherwise, and promptly update information that changes. You are responsible for protecting your login method and for activity conducted through your account. Notify us promptly at a@outlier.co if you believe your account has been compromised.

We may require age, identity, address, payment, payout, or eligibility verification before allowing a purchase, shipment, buyback, or payout. You authorize us and our providers to perform reasonable fraud, sanctions, identity, and payment-risk checks. If we cannot verify required information, we may delay, restrict, or decline the affected feature.

3.2 Electronic communications

You consent to receive agreements, disclosures, receipts, security alerts, shipping notices, support responses, and other Service communications electronically, including by posting them in the Service or sending them to your account email. Electronic delivery satisfies any requirement that a communication be in writing to the extent permitted by law.

If you separately opt in to marketing email or text messages, you may opt out using the unsubscribe or STOP instructions in the message. Opting out of marketing does not prevent transactional, legal, security, or account communications.

4. License and acceptable use

Subject to these Terms, LVL6 grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for its intended personal purpose. No other rights are granted.

You may not:

  • violate a law, regulation, sanction, or third-party right;
  • use bots, scrapers, automation, emulators, scripts, or other means to access, purchase, open, monitor, copy, or extract from the Service except as LVL6 expressly permits;
  • reverse engineer, decompile, bypass, probe, or interfere with security, rate limits, eligibility controls, purchase limits, or access restrictions;
  • use a VPN, proxy, location-spoofing tool, false identity, false telephone number, or unauthorized payment method to evade a geographic, identity, or transaction restriction;
  • create multiple accounts, manipulate pack outcomes or promotions, exploit an error, coordinate chargebacks, or engage in conduct that is fraudulent, abusive, deceptive, or contrary to a feature's intended operation;
  • upload malware, overload the Service, disrupt another user, or attempt unauthorized access to an account, system, or data;
  • copy, resell, sublicense, frame, or commercially exploit the Service or its data except under a separate written agreement; or
  • use market information to create a competing database, price feed, or bulk-data product.

5. Portfolio and market information

5.1 Your portfolio records

You control the information you add to your portfolio and are responsible for its accuracy. LVL6 may calculate quantity, cost basis, gain or loss, allocation, and history from your entries. These calculations can be wrong if an entry is incomplete, inaccurate, duplicated, or assigned to the wrong printing, variant, condition, or grade.

You retain ownership of notes and other original content you submit. You grant LVL6 a worldwide, non-exclusive, royalty-free license to host, reproduce, process, and display that content only as needed to operate, secure, and improve the Service and comply with law.

5.2 Market estimates

Prices, fair-market-value estimates, historical charts, marketplace listings, sales evidence, grading population, and other market data may come from third parties or LVL6 calculations. They can be delayed, incomplete, stale, misclassified, unavailable, or different from an actual purchase or sale price. A displayed value is not an offer or a guarantee unless LVL6 expressly labels it as a current buyback offer.

LVL6 does not provide investment, financial, tax, legal, accounting, appraisal, or grading advice. Collectible values can decline to zero. You are solely responsible for purchase, sale, tax, and collection decisions.

7. Custody, condition, and shipping

7.1 Vault storage and deadlines

LVL6 will identify the item assigned to you and the applicable Vault rules. Storage duration, free-storage period, fees, shipment deadline, and any disclosed consequence of failing to act will be shown in the pack-specific terms or Vault before purchase. If those terms clearly disclose an automatic action at the end of a storage window, such as shipment, assessed storage charges, or an automatic buyback at a stated valuation method, you authorize that action by completing the purchase. LVL6 will not apply a retroactive automatic-disposition rule to an already purchased item without your consent.

7.2 Condition and grading

A professionally graded item will be identified with the grading company and grade shown at purchase. An item described as raw or ungraded has not been guaranteed a professional grade. Raw condition labels are good-faith observations, not warranties that a grading company will assign any particular result. Unless the checkout expressly provides a separate condition guarantee, raw collectibles are provided in the disclosed condition and may have ordinary manufacturing, handling, centering, surface, edge, or corner variation.

7.3 Custody loss or inventory error

While an owned item remains in LVL6 custody, we will use commercially reasonable care to safeguard it. If we confirm that an item was lost, destroyed, materially damaged while in our custody, or incorrectly assigned and cannot be delivered, our obligation will be to provide, at our choice and subject to applicable law, either a materially comparable replacement or a credit or payment equal to the item's LVL6 fair-market-value estimate at the time the loss or error is confirmed. That remedy does not cover a later increase in market value or sentimental value.

7.4 Shipment

You may request shipment of an eligible Vault item to a supported address after completing required verification and paying displayed shipping, handling, insurance, storage, and tax amounts. You are responsible for providing an accurate deliverable address. We may require tracking or insurance based on item value or destination.

Delivery dates are estimates. After an item is tendered to the carrier, carrier terms and purchased insurance govern transit claims to the extent permitted by law. You must notify LVL6 of a wrong, missing, or materially damaged delivery within 10 days after the carrier reports delivery, while preserving the packaging and evidence reasonably needed to investigate. This notice period does not reduce rights that applicable law does not allow you to waive.

8. Purchase funds, credits, buybacks, and payouts

8.1 Payments and fees

Prices and applicable fees will be displayed before you confirm a transaction. You may use only a payment method you own or are authorized to use. Payments are processed by third-party providers and can be subject to their limits, holds, declines, outages, reversals, fraud reviews, and terms. LVL6 may change prices and fees prospectively, but a change does not alter a completed purchase.

8.2 Purchase funds and credits

If LVL6 allows you to add purchase funds or receive account credits, they may be used only for eligible goods or features in the Service. They are not bank deposits, investment accounts, custodial funds, stored-value accounts, or money-transmission services. Purchase funds and promotional credits are non-transferable and cannot be withdrawn or redeemed for cash except when law requires otherwise. Promotional credits can expire or be revoked under the terms disclosed when they are issued.

8.3 Optional LVL6 buybacks

LVL6 may, but is not required to, offer to purchase an eligible Vault item from you. An offer may be based on LVL6 market estimates and may change or expire at any time before acceptance. When you accept an offer, you transfer title to the item to LVL6 in exchange for the amount displayed. An accepted and completed buyback is final unless a verified error or applicable law requires correction.

8.4 Eligible sale proceeds and cash out

Only amounts owed to you from a completed bona fide LVL6 purchase of your item are “Eligible Sale Proceeds.” Purchase funds, refunds, rewards, promotional credits, and the act of buying or opening a pack do not create Eligible Sale Proceeds. A payout request may be subject to the minimum, maximum, processing time, fee, destination, identity-verification, tax-document, fraud-review, and other limits displayed when you request it.

You are responsible for providing a payout destination that belongs to you and can receive the transfer. Completed payouts ordinarily cannot be reversed. You are responsible for determining and paying taxes arising from purchases, ownership, sales, buybacks, rewards, and payouts. LVL6 may collect, report, withhold, or remit amounts when required by law.

9. Rewards, promotions, and referrals

LVL6 may offer points, XP, discounts, bonus packs, referral links, creator codes, or other promotional benefits. A promotion is governed by these Terms and any program-specific rules. Unless LVL6 expressly says otherwise, promotional benefits are discretionary, non-transferable, have no cash value, are not property or Eligible Sale Proceeds, and may be limited, modified, expired, reversed, or discontinued.

Self-referrals, multi-accounting, purchased or automated traffic, code trading, spam, deceptive endorsements, false attribution, and other manipulation are prohibited. If you receive or may receive a benefit for sharing a referral, review, stream, or endorsement, you must clearly disclose that connection as required by law and platform rules. You may not claim to represent or bind LVL6 without written authorization.

10. Fraud prevention and enforcement

LVL6 may investigate conduct that appears fraudulent, abusive, unlawful, technically erroneous, or inconsistent with these Terms or a program's purpose. During a review, we may delay a purchase, assignment, shipment, buyback, refund, credit, or payout; require additional information; restrict account access; preserve records; or cooperate with providers and lawful authorities.

If a payment is reversed, charged back, unauthorized, or fraudulent, we may cancel an uncompleted transaction, reverse associated credits or rewards, offset amounts you owe against amounts payable to you, restrict shipment or payout, and require repayment. We will not take title to an item you own solely as a penalty; any disposition of an owned Vault item will follow these Terms, your instructions, pack-specific terms you accepted, or applicable law.

11. Intellectual property and third-party brands

LVL6 and its licensors own the Service, including its software, design, compilation, branding, and original content. Except for the limited license in Section 4, you receive no ownership interest in those materials. Feedback you voluntarily provide may be used by LVL6 without restriction or compensation, provided we handle personal information under the Privacy Policy.

LVL6 is not affiliated with, endorsed by, sponsored by, or approved by Riot Games, The Pokémon Company, Nintendo, Game Freak, Creatures Inc., PSA, CGC, Beckett, TAG, eBay, TCGplayer, or any other game publisher, rights holder, grading company, marketplace, or data provider unless an explicit statement says otherwise. Riftbound and all third-party names, artwork, characters, product names, logos, and trademarks belong to their respective owners and are used to identify collectible products or data sources.

12. Suspension and termination

You may stop using the Service at any time. You may request account closure by contacting us. We may suspend or terminate access when we reasonably believe you violated these Terms, created risk or legal exposure, failed required verification, engaged in fraud or abuse, or when we discontinue the Service.

Termination ends your license to use the Service but does not, by itself, transfer to LVL6 an item you own. Subject to payment finality, verification, sanctions, legal holds, amounts you owe, and applicable law, we will provide a reasonable process for you to request shipment of an eligible owned Vault item or accept an available LVL6 buyback. You remain responsible for applicable storage, shipping, insurance, tax, and processing charges. If the law prevents delivery or payment, we may hold or dispose of property only as the law permits.

Provisions that by their nature should survive will survive termination, including ownership, transaction obligations, disclaimers, limitations of liability, indemnity, dispute resolution, and general terms.

13. Disclaimers, indemnity, and limitation of liability

13.1 Service disclaimer

To the maximum extent permitted by law, the Service and all content, data, estimates, and features are provided “as is” and “as available.” LVL6 disclaims all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, secure, error-free, or that a collectible will retain or increase its value.

Some jurisdictions do not allow certain warranty disclaimers. A disclaimer applies only to the extent the law permits.

13.2 Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless LVL6, its affiliates, and their directors, officers, employees, agents, contractors, successors, and assigns from third-party claims, losses, liabilities, damages, judgments, fines, costs, and reasonable attorneys' fees arising from your misuse of the Service, content you submit, violation of these Terms, violation of law, or infringement of another person's rights. LVL6 may control the defense of a covered claim, and you agree to reasonably cooperate. You may not settle a covered claim in a way that imposes an obligation on LVL6 without our written consent.

13.3 Limitation of liability

To the maximum extent permitted by law, LVL6 and its affiliates, licensors, and providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages; lost profits, revenue, data, use, or goodwill; or the cost of substitute services, arising from or related to the Service or these Terms, even if advised that such damages were possible.

To the maximum extent permitted by law, the aggregate liability of LVL6 and its affiliates, licensors, and providers for all claims arising from or related to the Service or these Terms will not exceed the greater of (a) $100 or (b) the fees you paid to LVL6 during the 12 months before the event giving rise to the claim. This limit does not apply to liability that applicable law does not allow us to limit.

14. Dispute resolution

Please read this section carefully. It requires individual binding arbitration, waives jury trials and class or representative actions, and affects your legal rights. You may opt out within 30 days as described in Section 14.7.

14.1 Informal resolution

Before filing a claim, you and LVL6 agree to try to resolve it informally for 30 days. Send a written notice describing the dispute, the account email, relevant transaction, and requested relief to a@outlier.co with the subject “Legal Dispute” or to the mailing address in Section 16. LVL6 will send its notice to your account email or most recent address.

14.2 Agreement to arbitrate

Except for the exceptions in Section 14.3, you and LVL6 agree that any dispute, claim, or controversy arising out of or relating to the Service, a product, these Terms, or the relationship between you and LVL6 will be resolved by final and binding arbitration on an individual basis rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

14.3 Exceptions

Either party may bring an eligible individual claim in small-claims court. Either party may seek temporary or injunctive relief in court to prevent actual or threatened infringement, misuse, or misappropriation of intellectual-property rights or unauthorized access to the Service. A court may also decide a claim that applicable law requires a court to decide.

14.4 Arbitration rules and process

JAMS will administer the arbitration under the JAMS rules applicable to the claim and, when applicable, the JAMS Consumer Arbitration Minimum Standards then in effect. The rules are available at jamsadr.com. The arbitration may occur by video, telephone, documents, or at a reasonably convenient location. Fees will be allocated under the applicable JAMS rules and consumer standards. The arbitrator may award the same individual remedies a court could award and will issue a reasoned written decision. Judgment on the award may be entered in a court with jurisdiction.

14.5 Jury and class-action waiver

You and LVL6 waive the right to a jury trial. Claims must be brought only in an individual capacity and not as a plaintiff, claimant, or class member in a class, collective, consolidated, coordinated, representative, or private-attorney-general action. The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party's claim.

14.6 Severability

If the restriction on class or representative relief is found unenforceable for a particular claim or requested remedy, that claim or remedy will proceed in court after all arbitrable matters are completed. Otherwise, an unenforceable part of this arbitration agreement will be severed and the remainder enforced.

14.7 Thirty-day right to opt out

You may opt out of arbitration by sending notice within 30 days after you first accept these Terms. Email a@outlier.co with the subject “Arbitration Opt-Out” or mail the notice to the address in Section 16. Include your full name, account email, mailing address, and an unequivocal statement that you opt out of the LVL6 arbitration agreement. Opting out does not affect any other part of these Terms.

14.8 Governing law and court venue

California law governs these Terms without regard to conflict-of-law principles, except that the Federal Arbitration Act governs arbitration. If a dispute is permitted to proceed in court, you and LVL6 consent to exclusive jurisdiction and venue in the state and federal courts located in Santa Clara County, California, except for an eligible small-claims action.

15. General terms

15.1 Changes to these Terms

We may update these Terms prospectively. We will post the revised version and update the date above. If a change is material, we will provide additional notice as appropriate and may require renewed acceptance. Continued use after the revised Terms become effective constitutes acceptance where permitted by law. If you do not agree, stop using the Service.

15.2 Assignment, waiver, and severability

You may not assign these Terms or your account without our written consent. LVL6 may assign these Terms in connection with a merger, acquisition, reorganization, financing, sale of assets, or by operation of law. A failure to enforce a provision is not a waiver. Except as Section 14 provides for arbitration, if a provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue.

15.3 Entire agreement and order of precedence

These Terms, the Privacy Policy, and applicable pack- or program-specific terms are the entire agreement concerning the Service and replace prior discussions on the same subject. Clear pack-specific terms control for that pack; clear program-specific terms control for that program; these base Terms otherwise control. Section headings are for convenience only.

15.4 Events outside reasonable control

LVL6 is not responsible for delay or failure caused by events beyond its reasonable control, including carrier failures, provider outages, labor disputes, natural disasters, acts of government, internet or power failures, cyberattacks, or supply interruption. This provision does not excuse obligations that applicable law does not allow us to disclaim.

16. Contact information

Questions, legal notices, and arbitration opt-outs may be sent to a@outlier.co or:

LVL6
1027 Alma Street
STE B
Palo Alto, CA 94301
United States

Registered office: 251 Little Falls Drive, Wilmington, New Castle County, Delaware 19808.